Departments & Functions

We at Rails West Federal Credit Union are
committed to serve the personal financial needs
of our members efficiently and vigorously.


Our tellers strive to provide prompt, efficient, and courteous service to members when processing transactions and answering questions.

Some of the common functions tellers handle are:

  • Complete routine transactions including deposits
  • Withdrawals
  • Transfers
  • Cash Advances
  • Check Cashing
  • Loan Payments
  • Opening and Closing Accounts

The Accounting Department handles:

  • The Automated Clearing (ACH) program
  • Incoming payroll for member's accounts
  • Assisting members with filling out direct deposit or payroll forms
  • Visa Debit and Credit Cards

Contact one of our Loan Officers for any of your borrowing needs. We provide the following types of loans:

Member Solutions  

The Member Solutions Department's main purpose is to work with members to find solutions when tough times come along. Many financial institutions label this department as the "Collections Department," but at Pocatello Railroad FCU we feel it is important to work with our members to find solutions. Please contact the Member Solutions Department for the following:

  • Struggling with payments
  • Reporting problems on your credit report
  • Vehicle Accidents
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This credit union is federally insured by the National Credit Union Administration.
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